Our Customers Tell Our Story Best

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Our Customers Tell Our Story Best

Bought two old mahogany beds just to “save” them
I bought two old mahogany twin beds at a thrift store some years ago just to “save” them. They were missing the rails so were useless as beds. After searching many websites, I chose yours mainly because you are a sister state and I like to spend my money close to home. After talking with your representative ( Josh?) he assured me that the rails should fit my vintage beds so I placed the order on line. A few days later I received a call asking if I was sure that I needed two sets of rails, vs two rails. Shortly after that was clarified, I received the rails, perfectly packaged and damage free. They fit the beds beautifully and I now have two wonderful new, old beds. I could not be happier. Thank you for your help and a wonderful product. I will always check with your company first if you have anything else that I need. D. Baker
The rails were failing – dried out and splintering.
I just wanted to let you know of the great First time experience I had with your company. I have an antique oak full bed. It had been in a cottage with little or no climate control. The rails were failing – dried out and splintering. I ordered rails with center support from you site  And I am happy to say the end result is that the bed is sturdier than ever before. Customer service is excellent as I had inadvertently ordered an extra center support. I received an email asking if that was my intent. My account was credited. Thank you, thank you… S.Crowley  
Your careful and clear responses led to the right fix
Dear Garrett, When our bed rail broke last Friday, I anxiously waited Monday morning the call you for help.  (Our guest would be arriving in one week and we only have the second bedroom.)  Your careful and clear responses to my questions yesterday morning led to an order for the 80 inch queen size new bed rails along with the support system.  Then, we learned from a Fed Ex email that the shipment would arrive today.  It did, the rails are perfect, and the supports now in place. Thank you for such exception products and service.  You are to be congratulated! Thanks again! -Richard E.

Bedding, Hospitality, and Mirror Support Products

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  • review rating 5  I was delighted to find the replacement slats for my Ethan Allen bed. But the real surprise came when I ordered them on a Monday and they were delivered to my house on Wednesday!!! AND they fit perfectly! Top shelf customer support and delivery.

    thumb Sherry Godin
    9/03/2015

    review rating 5  Love North Carolina bedding support and repair product provider Garrett Mirror Support Company in Statesville, NC

    thumb Carla G. Harper
    8/30/2019

    review rating 5  Carl and Debbie are always a pleasure to deal with.

    thumb Hugo Atwell
    6/25/2018
  • review rating 5  Cannot day enough good things about this company. One of our bed rails cracked and collapsed at 4am on Sunday morning. We have no idea why! Ordered new ones from Garrett on Sunday afternoon and had the on Wednesday 1 pm. They fit perfect, and the metal slat system with adjustable center supports that I ordered were perfect. The bed is better than when it was new 4 years ago. Totally recommend Garrett Mirror Support Co.

    thumb David Beamer
    5/07/2018

    review rating 5  Love North Carolina bedding support and repair product provider Garrett Mirror Support Company in Statesville, NC

    thumb Carla G. Harper
    8/30/2019

    review rating 5  If you are looking for quality bed frame, this is the place to go. I was looking for one and after some searches came to this Company. Order online, free shipping and my king bed is now secured with a proper frame.

    thumb James O'Keeffe
    9/14/2018