Bought two old mahogany beds just to “save” them
“ I bought two old mahogany twin beds at a thrift store some years ago just to “save” them. They were missing the rails so were useless as beds. After searching many websites, I chose yours mainly because you are a sister state and I like to spend my money close to home. After talking with your representative ( Josh?) he assured me that the rails should fit my vintage beds so I placed the order on line. A few days later I received a call asking if I was sure that I needed two sets of rails, vs two rails. Shortly after that was clarified, I received the rails, perfectly packaged and damage free. They fit the beds beautifully and I now have two wonderful new, old beds. I could not be happier. Thank you for your help and a wonderful product. I will always check with your company first if you have anything else that I need. D. Baker ”
The rails were failing – dried out and splintering.
“ I just wanted to let you know of the great First time experience I had with your company. I have an antique oak full bed. It had been in a cottage with little or no climate control. The rails were failing – dried out and splintering. I ordered rails with center support from you site And I am happy to say the end result is that the bed is sturdier than ever before. Customer service is excellent as I had inadvertently ordered an extra center support. I received an email asking if that was my intent. My account was credited. Thank you, thank you… S.Crowley ”
Your careful and clear responses led to the right fix
“ Dear Garrett, When our bed rail broke last Friday, I anxiously waited Monday morning the call you for help. (Our guest would be arriving in one week and we only have the second bedroom.) Your careful and clear responses to my questions yesterday morning led to an order for the 80 inch queen size new bed rails along with the support system. Then, we learned from a Fed Ex email that the shipment would arrive today. It did, the rails are perfect, and the supports now in place. Thank you for such exception products and service. You are to be congratulated! Thanks again! -Richard E. ”
You saved the day with your twin bed rails
“ You saved the day with your twin bed rails. My daughter is getting a big girl bed for her 3rd birthday. But I couldn’t find rails to fit the head and foot boards. Yours are perfect and within 30-minutes of receiving them I had them painted with a first coat of paint. They are now a glittery pale blue and match the rest of the bed perfectly! -J. Grisby ”
We had a 40 year old solid wood Ethan Allen bed
“ We had a 40 year old solid wood Ethan Allen bed that was unusable because the side rails were damaged beyond repair. A new mattress & foundation purchase required center support anyway, so we bought a metal replacement frame from the mattress retailer that purportedly would hook into the Ethan Allen head and foot boards, but left the whole bed wobbly and squeaky. After suffering with it for four years, we found the perfect replacement from Garrett. Their replacement wood rails with center support fit the old EA bed perfectly–strong, secure and straight. We’re so happy, we decided to have the EA set professionally refinished and now the bedroom set is like new. Thank you Garrett!!! Highly recommended. -B Duncan ”
